Returns Policy Overview
You may return most new, unused items within 30 days of delivery for a refund. However, the item should be in the condition it was received, unused, and in the original box and/or packaging. We’ll also pay the return shipping costs if the return is a result of our error.
If the item is being returned for reasons falling under ‘Buyer’s Remorse’, outbound shipping which may have been free originally will also be deducted. We charge a 15% restocking/cancellation fee for such cases. Buyer’s remorse covers, but is not limited to:
• Accidental orders
• Cancellation after ship out
• Items no longer needed/wanted
We will not accept any returns unless we have issued a RMA# (Return Merchandise Authorization #) for the item to be returned. RMAs must be used within 7 days of issuance after which they become invalid. Used items are not eligible for return to us. If we receive a used item, we will request you to pay us to have the item shipped back to you, or discard it. They are however covered under their respective manufacturer warranties and our support team will gladly help you get in touch with the required manufacturer.